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  • Privacy Policy

    Data Protection and Privacy

    Your privacy is our priority. Here is a detailed overview of how we collect, use, and protect your data.

    For NovoFinance OÜ, it is important to respect your privacy and comply with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website NovoFinance.me. By using our website, you agree that we collect and use your data in accordance with this Privacy Policy.

    With this Privacy Policy, we aim to explain what data we collect, how we use it, and what your rights are to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

    Data Controller

    NovoFinance OÜ

    Registration code: 16709350

    Email: info@NovoFinance.me

    Phone: +46 722 115 656

    We collect and process information in accordance with the European Union’s General Data Protection Regulation (GDPR), which took effect on 25.05.2018.

    Data Collection and Use

    What Data We Collect

    The information collected includes both data that you knowingly and actively provide when using our services or participating in campaigns, as well as all information your devices transmit when accessing our products and services.

    The data we collect includes information you have knowingly shared with us while using our services or campaigns, and information your devices automatically provide to us.

    Your personal data may reach us in the following ways:

    • When you contact us by phone, email, or online chat
    • When you browse the website NovoFinance.me
    • When you comment on, like, or share a post on our social media account
    • When you subscribe to our newsletter
    • When you comment on posts on our website

    Types of Data Collected

    Personal Data

    We ask for personal information only when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:

    • First and last name
    • Email address
    • Postal address, country, region, city
    • Phone number
    • Your conversation history with us
    • Information about your web browser and IP address

    Log Files

    Our website NovoFinance.me stores log files about its visitors. The information collected may include:

    • Type of device used
    • Internet Protocol (IP) address
    • Browser type
    • Internet Service Provider (ISP)
    • Date and time of the website visit
    • Entry and exit pages, number of clicks on the website

    The information in log files is used to analyze trends, administer the website, monitor visitor activity, and collect demographic information. The obtained data is not intended to, and does not, enable the identification of an individual.

    Cookies

    Like most websites, NovoFinance.me uses “cookies.” A cookie is essentially a text file stored on the user’s device when visiting a website. Cookies help determine and remember preferences, regional settings, choices related to service usage, and more.

    How We Use Data

    The information collected may be used for various purposes, including:

    To maintain, manage, develop, personalize, and expand our website

    To collect statistics so we can offer better services and/or offers and to understand and analyze visitor behavior on our website

    To identify you via phone, message, or email

    To send you information and request feedback about our services

    To prevent fraud and protect our website

    To enable us to stay in contact with you via social media

    To allow reading of conversation history to provide relevant advice faster

    To improve the quality of our services and provide more efficient browsing solutions

    When We May Share Your Data

    Retention of Your Personal Data

    The company retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We retain and use your personal data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

    The company also retains log files for internal analysis purposes. Log files are usually kept for a shorter period, except when the data is used to strengthen security or improve the functionality of our service, or when we are legally obliged to retain such data for longer periods.

    Processing Children’s Data

    None of our products or services are directed to children under 13, and we do not knowingly collect data about children under 13. If we suspect that we are processing data about a person under 13, we will remove that person from all our databases.

    Your Rights to Protect Your Data

    You always have the right not to share your data with us, with the understanding that this may affect your experience on our website. If you choose not to share your data, we will not treat you any worse because of it.

    GDPR Data Protection Rights

    We want to make sure you are aware of all your data protection rights. Every user of the website has the right to the following:

    Right of Access

    You have the right to request copies of your personal data.

    Right to Rectification

    You have the right to request that we correct data you believe is inaccurate.

    Right to Erasure

    Under certain conditions, you have the right to request the deletion of your personal data.

    Right to Restrict Processing

    Under certain conditions, you have the right to request restriction of the use of your personal data.

    Right to Object

    Under certain conditions, you have the right to object to the processing of your personal data.

    Right to Data Portability

    Under certain conditions, you have the right to request that we transfer the data we have collected to a third party.

    Security of Your Data

    The security of your personal data is important to us, but please remember that no method of transmission over the Internet or electronic storage is 100% secure. Although we do our best to protect your data, we cannot guarantee complete security.

    NovoFinance OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this Privacy Policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a valid reason and the security of your data is ensured.

    Privacy Policy Updates

    When necessary, we reserve the right to make changes to this Privacy Policy document. After the policy is updated, we will change the “last updated” date at the bottom of the document. If you continue to visit and use our website after the policy has been updated, we will treat this as your implied consent to the changes.